You should have received text or automated messages about transferring your service from Q Link Wireless to another provider before November 9. Messages about transitioning your service were not SPAM and you need to take immediate action to preserve your Lifeline service:
1. You can contact Q Link to transition to another provider (with a new SIM card); OR
2. Transfer your Lifeline benefit to another provider in your area. To find a list of participating providers near you, visit the Companies Near Me tool .
Please note that, if you do not take one of the above actions by November 9, you potentially could lose your Lifeline service.
Eligible consumers can get up to $9.25 off the cost of phone, internet, or bundled services.
Two Steps to Get Lifeline
Qualify
Apply now to confirm you qualify for the Lifeline program. You may be eligible to get Lifeline based on your income or participation in a government assistance program. Learn more about qualifying
If you live in California, Oregon, or Texas, check with your phone or internet company or visit your state website to find out how to apply for the program.
Sign Up to Get Lifeline
After you qualify, choose a phone or internet company near you and sign up for service with them. You can also ask your current company to apply your Lifeline benefit to a service you are already getting.
Already Receive Lifeline? Manage Your Benefit
Recertify
Every year, USAC will check to confirm you still qualify.
Change My Company
You may transfer your Lifeline benefit to a new company at any time.
Your Rights
Learn about your rights as a consumer in the program.
Tribal Benefit
If you live on Tribal lands, you can receive a discount of up to $34.25 per month, and up to a $100 reduction for first-time connection charges
