About Low Income:

• Overview of the Program
• Overview of the Process
• Individual Outreach
• Understanding Audits
• Filing Appeals
• Training Events

Low Income Tools:

• Latest News
• Calendar/Reminders
• Required Forms
• Disbursement Data
• Rules and Orders
• Tips and Best Practices
• Frequently Asked Questions
• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Low Income Households

The Low Income Program of the Universal Service Fund, which is administered by the Universal Service Administrative Company (USAC), helps eligible low-income consumers establish and maintain telephone service by discounting basic, local service provided by local telephone companies. Consumers apply for the discounts through their local telephone company or designated agency.

• Understand the Benefits
• Determine Eligibility
• Apply for Lifeline and Link Up Program Support
• Find a Service Provider in Your State
• Termination of Lifeline Service
• Contact Your State Commission